福岡市博多区 博多駅前 / 祇園駅 徒歩約7分
月給25万円〜30万円
正社員
- 交通費支給
- 賞与・ボーナスあり
- 完全週休2日制
- 年間休日100日以上
- 年間休日110日以上
- 特別休暇
- 職場内禁煙
- 雇用保険完備
- 厚生年金加入
- 産休・育休実績あり
- 介護休暇あり
仕事内容業務内容 ▼インバウンドチーム 当社のカスタマーサポート部門にて、太陽光発電やエコキュート等のエコ商材に関するお客様からの問い合わせを受け付ける一次受け業務をご担当いただきます。 ＜主な業務内容＞ ・電話やメールを通して、お客様からの問い合わせに丁寧に対応 ・お客様のニーズを正確に把握し、適切な情報提供と疑問解消を実施 ・お客様からの問い合わせ内容や対応内容を記録し、データを管理 ・お客様からの意見や要望を収集し、サービス向上に向けた提案を実施 ・その他会社への問い合わせ対応 ▼アウトバウンドチーム アライアンス先からご紹介いただいたお客様に対し、住宅点検の実施日程をお電話でご案内・調整してい
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