カスタマーサポート・ヘルプデスク ／ カスタマーサクセス責任者
株式会社medimo
仕事内容【職種】営業＞カスタマーサポート・ヘルプデスク 【業種】IT・インターネット＞ソフトウエア ※会員属性などに応じ、当該求人をビズリーチ上で閲覧された際に内容が異なる場合があります ＜仕事内容＞ Pleapでは、医療現場の負担を軽減するプロダクト「medimo」を中心に、導入拡大が進んでいます。顧客数の増加に伴い、プロダクトの活用支援・解約防止・LTV最大化を推進するため、カスタマーサクセス組織の戦略設計とマネジメントを担うマネージャーを募集します。 プレイングマネージャーとして、戦略策定から顧客対応、チーム運営まで一気通貫でリードいただきます。 - カスタマーサクセス戦略の立案・推進
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