「コールセンター経験者即戦力」クレジットカードに関する対応業務／新宿
日本パーソナルビジネス
新宿区 / 新宿御苑前駅 徒歩7分
時給1,650円〜1,900円
契約社員
- 研修あり
- 未経験OK
- 交通費支給
- 昇給あり
- 高収入
- 18時までに退社可
- 残業手当あり
- 経験者優遇
- オフィスカジュアル
- 教育充実
仕事内容【業務内容】 〇クレジットカードの不正利用調査に関わる コール業務および事務業務 〇不正利用調査に関わる事務業務 〇不正検知アラート(不正利用疑い)発生した お客様への状況確認の架電および反響入電対応 〇不正利用疑いによりカード停止された方からの お問い合わせ ★具体的には★ ①不正利用アラート検知されたカード情報を 確認し、疑いのある明細項目を調査する ②調査結果を基にお客様へ架電しご利用状況を伺う ③不正利用と判明したらカードの再発行手続きを行う ※初めは受付の受電対応と簡単な事務作業からスタート★ 段階を追ってステップアップするので、「いきなり難しい！」 なんてことはないのでご安心くだ
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