コールセンターSV／予約オペレーションの統括／土日祝休み／残業10h前後／AGAクリニック／コールセンター運営・管理
株式会社IDEA
- 交通費支給
- 年間休日120日以上
- 特別休暇
- 18時までに退社可
- 転勤なし
- 駅チカ
- 残業手当あり
- 介護休暇あり
- 社員旅行あり
- 語学力不問
仕事内容【応募資格】 [必須] ・コールセンターにおける管理業務のご経験をお持ちの方 【職種名】 コールセンターSV【予約オペレーションの統括】【土日祝休み／残業10h前後／AGAクリニック】 【仕事内容】 AGAスキンクリニックの予約オペレーションを統括し、KPI改善と体制強化を推進するコールセンターSV業務です。 ■ミッション 予約～来院までのプロセスを最適化し、数値改善を通じて新規患者獲得最大化を実現すること。 ■仕事内容の詳細 ・担当クリニックブランドの予約オペレーション管理 ・外注ベンダー（外注チーム）の運用管理 ・予約～来院までの数値改善および施策立案（PDCA運用） ・コミュニケーシ
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