博多／カスタマーサポート（メール）のSV／土日祝休み
イー・ガーディアン株式会社
- 交通費支給
- 土日休み
- 完全週休2日制
- 特別休暇
- 18時までに退社可
- リモートワーク
- 東証一部上場企業
- 上場企業
- 残業手当あり
- 資格取得支援制度
仕事内容スーパーバイザー（SV）候補として、クライアントから委託を受けた業務（SNSやブログなどの投稿監視サービスや広告運用、カスタマーサポートなど）の進行管理を行います。 【具体的な職務内容】 (1)オペレーターの管理業務 センターでは委託を受けた案件ごとに担当SVが付きます。 各チーム5人前後のオペレーターが業務を行っており、オペレーターの勤怠・稼働管理や教育、業務指示、仕事の進行管理を行います。 (2)クライアント対応 案件ごとに、クライアントに業務の進捗状況等を報告します。クライアントからの感謝の言葉は何よりのやりがいです。 (3)業務改善 業務マニュアルと運用フローに沿って業務を行いますが、
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