SBIいきいき少額短期保険／仙台 コールセンター運営（マネージャー候補）（契約社員）／SBIグループの安定基盤
SBIインシュアランスグループ
- 未経験OK
- 年間休日120日以上
- 特別休暇
- 職場内禁煙
- 雇用保険完備
- 厚生年金加入
- 産休・育休実績あり
- 資格取得支援制度
- 食事補助あり
仕事内容職務内容 2026年度に開設予定の新コールセンター立ち上げメンバーとして参画し、開設準備から運営までを担当いただきます。 オペレーターのマネジメントを中心にセンター運営全般を担い、開設後はスーパーバイザーとして現場を牽引、将来的にはセンター長として運営全体をお任せする想定です。 ■主な職務 ・新コールセンター立ち上げプロジェクトへの参画 ・センター開設準備および運営体制・業務フローの構築 ・オペレーターのマネジメント（育成・評価・フォロー） ・呼量予測およびシフト作成・人員配置管理 ・日々のオペレーションフォロー、品質・生産性の改善 ・採用業務（面接対応等）および人事対応 ・教育・研修プログラ
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